Greetings from Inspace Technologies!
We are having immediate opening for IT Project Head for Gurgaon Location.
Please find the below detailed Job Descriptions:
- Responsible for IT Infrastructure Services, Incident Management, IT Service Desk, Technical Helpdesk, ITIL, Problem Management, Service Level Management, IT Project Management, IT Operations Management, Vendor Management, Windows Administration and Network Management for both Internal & External Customer.
- Manage Software Asset Management (SAM), Service Asset & Configuration Management (SACM) and Configuration Management Database (CMDB).
- Responsible for the day to day IT Infrastructure, Windows Server Management, ERP implementation & functionality, CRM Software support, Email Server management, IT helpdesk and Remote Desktop Support & Management etc.,
- Involved in all kinds of LAN, WAN and Desktop Support to local and remote users. Take care of all IT related licenses and their upgrade in coordination with the other IT Vendors.
- Help Desk, Service Desk and Remote Support management
- Collaboration and coordination with multiple outsourced vendors for SLA tracking.
- Leveraging best practice standards and processes as per ITIL
- Should possess Excellent communication skills & ability to manage it at different levels.
- Excellent written, verbal and presentation skills are necessary to effectively convey goals and initiatives to team members and top management.
- Creativity, strong problem-solving skills and the ability to manage multiple projects to tight timelines.
- Should be a self-starter with interpersonal skills, and the ability to work effectively in cross-functional team.
- Significant Experience on SQL Server (Version 2005 & 2008) and MS Access
Interested candidates are requested to forward your updated CV to email@example.com with mentioning the below details.
Immediate joiners are required.
Salary: INR 6,00,000 - 8,00,000 P.A.
Industry: IT-Hardware & Networking
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Senior Management
Employment Type: Permanent Job, Full Time